RRA Information Sheet for landlords in Durham
RRA Information Sheet works exactly the same for every landlord in England, Durham included - there's no local variation on the legal duty itself. What is specific to Durham is the area it covers, below.
The "How to Rent" guide was withdrawn on 1 May 2026. Existing tenancies with a written agreement needed the Renters' Rights Act Information Sheet by 31 May 2026, a one-off deadline. Tenancies created on or after 1 May 2026 don't get the sheet: they need written key-terms information before the tenancy is agreed. Get this wrong and the penalty runs up to £7,000 - Kept tracks the right deadline for each tenancy and logs proof it was served.
How to meet this duty, step by step
Kept works out your deadline
Tenancy started before 1 May 2026? The fixed deadline was 31 May 2026. Started on or after? Written key-terms information is due before the tenancy is agreed. Kept applies the right rule automatically rather than leaving you to remember which one applies.
Serve it, then log it
Download the current official Information Sheet, send it, and record the date and method (email, in person, post) against the tenancy.
Evidence ready if it's ever challenged
Who was served, when, and how - a dated record sits on the tenancy file, ready for an audit pack.
Straight answers.
Do I still need to give tenants "How to Rent"?
No - it was withdrawn on 1 May 2026 and no longer applies to any tenancy. The one edge case: a section 21/8 notice served before 1 May 2026 that hadn't concluded by that date gets a month's grace to serve the Information Sheet instead once the notice lapses or the case ends.
What's the actual penalty for missing this?
Up to £7,000 - and it's a document requirement that's easy to overlook because it's new, which is exactly why Kept tracks it as its own obligation rather than folding it into general move-in paperwork.
Do new tenancies need the Information Sheet?
No. Tenancies created on or after 1 May 2026 need written information about the key terms instead, given before the tenancy is agreed. Kept applies the right rule for each tenancy based on when it started.
More duties in Durham
Gas Safety Record (CP12)
Renewal tracked from expiry, reminders from 60 days out, proof of service to tenants logged. Knows the 2-month early-renewal rule that keeps your date fixed.
Electrical report (EICR)
Five years goes quicker than you think. Kept remembers so you don't have to - including the 28-day duty to give tenants a copy.
Energy certificate (EPC)
Expiry tracked from the certificate details you confirm - band E is the current minimum for most domestic private lets unless exempt, and proposed changes are flagged only when they become law.
New rule, new document, one less thing to track manually.
The right deadline, applied automatically, evidenced properly.
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