The small print, in one place.
How we handle your data, what the website and app store on your device, the terms for using Kept, and the separate terms for our trade and referral programmes. If anything here is unclear, ask us and we will explain it.
Documents
Privacy policy
What personal data we collect through the website, the app and our programmes, why we need it, who we share it with and the rights you have over it.
Read · updated 30 September 2026Cookie policy
Every cookie and storage item the website and the app use. Google Analytics runs only if you allow it, and you can change your choice at any time.
Read · updated 28 September 2026Terms of use
The agreement for using Kept: accounts, plans and billing, your content, reminders, shared access, acceptable use and liability.
Read · updated 30 September 2026Data processing agreement
Our Article 28 terms for the tenant data you keep in Kept. They cover every customer on every plan and form part of the terms of use.
Read · updated 30 September 2026Sub-processors
Every provider that handles personal data when you use Kept, what each one does and where. Part of our data processing agreement.
Read · updated 30 September 2026Trade partner terms
The contract for a Kept trade directory listing: verification, tier fees and VAT, placement rules, the free first 30 days and 30 days' notice.
Read · updated August 2026Referral programme terms
How the referral programme works: commission and how long it lasts, the credit window, attribution, payment and the promotion rules.
Read · updated 25 September 2026Who is responsible for your data
Cube Systems Limited is the controller for your account, this website and our programme records. For tenant details you add to Kept, you are the controller and we process them for you under our data processing agreement.
To see, correct, export or delete your data, use your account settings or email hello@usekept.co.uk. We answer within one month.
- Data controller
- Cube Systems Limited, trading as Kept, part of Crushed Ice Group
- Company number
- 17220899, England and Wales
- ICO registration
- ZC216972
- Registered office
- Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP
- Data protection contact
- hello@usekept.co.uk
- Telephone
- 01234 672 617
- Where data is held
- Hosted in the UK on AWS. Our servers, databases, uploaded documents and inbound mail are in the UK. Some providers process limited data outside the UK, as the sub-processors list shows.
- Complaints
- Tell us first so we can put it right. You can also complain to the Information Commissioner's Office on 0303 123 1113.